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Store Policies

Please read the following in its entirety before completing a purchase:


Terms of Sale:
The following Terms of Sale will govern the sale between Toy Store Inc. (the Seller) and you, our Customer, for any item(s) purchased from our website. By buying from us, you agree to these terms.

ALL SALES ARE FINAL. WE DO NOT ACCEPT RETURNS OR EXCHANGES.

Note: Stock Availability shown on this website is for your reference only. While we strive to provide the most accurate stock and availability information, it may have changed from the time you added an item to cart and the time your order is processed. Please email us at sales@toystoreinc.com to request information regarding product availability. We have the right to cancel any orders. Customers will be notified by e-mail of any cancellations.

Order Acceptance Policy:
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Toy Store Inc. reserves the right at any time after receipt of your order to accept or decline your order for any reason. Toy Store Inc. reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. You will only be charged for the items that have shipped. We may require additional verifications or information before accepting any order.


Price:
All prices are listed in US Dollars, unless otherwise indicated. All applicable state, local, federal, and international taxes and fees apply and will be clearly displayed during checkout. You are responsible to pay and/ or report taxes if necessary.


Payment Policy:
We accept the following methods of payment: Major credit cards (Visa, MasterCard, Discover Card), Paypal, Money Order, and Company Checks. We prefer payment by major credit cards and Paypal for security reasons.

Shipping and Delivery Policy:

We currently ship all over the United States. We do not ship internationally. All international orders will be canceled and refunded. Shipping and handling charges apply to all orders unless otherwise specified. Shipping charges will be calculated in your shopping cart, and may vary according to the number and/or weight of items purchased, carrier used, and destination of order and method of shipping.

Orders are shipped Monday-Friday, usually within 24 hours of payment authorization. Orders paid by PayPal eChecks will ship within 2 business days after payment has cleared. We strive to ship all orders as quickly as possible. Orders are shipped once the item(s) is located in stock and payment has been received, charged and verified. Shipping transit times shown on the website are not guaranteed. We are not responsible for shipping carrier transit delays are matters that are beyond our control. If you need an item shipped by a certain date, please email us at sales@toystoreinc.com.

If you are missing any items or pieces from your order, please send an email to sales@toystoreinc.com within 2 business days of delivery of your package. For defective or missing pieces in a sealed box set, you may contact the manufacturer for assistance. Any claims sent after 2 business days after receiving shipment will not be honored.

All orders are shipped using the follow carriers: USPS (United States Postal Service), FedEx and UPS.


Shipping Limitations:

When an order is placed, it will be shipping to an address provided by the purchaser as long as that shipping address is compliant and accurate. All purchases from this Web Site are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this Web Site pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments. We may ask you to sign a legal note for claims. We take this seriously due to fraud.

Typographical Errors:

In the event a product is listed with incorrect information or price due to typographical errors, we have the right to cancel any orders as a result. If your credit card or PayPal has been charged for the purchase, Toy Store Inc. will immediately issue a full refund to your original method of payment.

Backorder Policy:
Our goal is to ship all orders within 48 hours; same day if the order is received by 3 PM Eastern Time. Orders received after this cutoff time may be shipped the following business day. If your order includes an item that is a preorder, backordered or not in stock, your order will be held until all items are in stock.


Partial Shipping: Partial shipments are available by contacting sales@toystoreinc.com. At your request, all in stock items can be shipped immediately and backordered items will be shipped when available.

Order Cancellation:
If you need to cancel an order for any reason, email sales@toystoreinc.com for assistance. We will only cancel orders if they have not been shipped.

If an order has already shipped, we will only accept returns under the terms of our Return Policy below.

Return Policy:


ALL SALES ARE FINAL.

· All items sold on ToyStoreInc.com are brand new in package. Any items that are returned to us, opened, broken or damaged will not be processed for any type of refund. Shipping & handling charges and return shipping & handling charges are both non-refundable.

· All refused orders are subject to a 30% restocking fee. Shipping & handling charges and return shipping costs are the sole responsibility of the customer.

· Returned orders due to an invalid address due to errors and/or undeliverable will incur a 30% restocking fee. We ship all orders to the shipping address provided during checkout. All information on the checkout page is provided by our customers. We are not responsible for any address errors as a result. If the customer requests reshipment to the correct address, a 15% processing fee applies. In addition, customers are required to repay the shipping & handling charges for the order.

· Orders that are returned to us as “Undeliverable” as a result of the customer not picking up their packages from their P.O. BOX at their local USPS Post Office will incur a 30% restocking fee. Shipping & handling fees are non-refundable. If the customer requests reshipment, a 15% processing fee will apply. In addition, customers will be required to repay the shipping & handling charges for the order.

· For defective items accompanied by a manufacturer’s warranty, customers must contact the manufacturer for repairs or replacement.

· Any items returned to Toy Store Inc., without an RMA (Return Merchant Authorization) number, refund will not be processed or honored.

Links:
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Toy Store Inc. is not responsible for the operation of or content located on or through any such site(s).

Disclaimer: Any and all referenced trademarks on this site are the property of their respective owners. 



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